FREQUENTLY ASKED QUESTIONS
What You Really Want to Know
General Questions
General Questions
Officially Uncertified embodies the philosophy of passion over permission — a tribute to those who collect, create, and cherish the art of horology. While the words “Officially Certified” may adorn the dials of esteemed timepieces, our creations exist beyond such conventions.
Yes. Once it’s gone, it’s gone. No restocks. No reruns. You either get in—or you miss out.
This isn’t fast fashion. It’s a limited release — made to be worn, kept, and remembered.
CLOTHING QUESTIONS
CLOTHING QUESTIONS
We don’t play with quality. Premium fabrics, precision cuts, and attention to the smallest details. If it doesn’t feel good and look better, it’s not Officially Uncertified.
We drop a detailed size guide on every product page. Our fits vary depending on the piece—some are structured, others oversized. If you’re unsure, hit us up—we’d rather you get it right the first time.
All pieces are produced in small batches with selected manufacturers known for quality and ethical practices. We’d rather make less and make it better.
We accept returns for store credit or exchanges within 14 days—as long as the item is unworn and in original condition. But since our drops are limited, exchanges aren’t always guaranteed.
Choose wisely. Regret sucks.
We typically ship within 2–5 business days. For hyped drops, give us a minute—we’re making sure every package is packed right, not rushed.
Yep. Worldwide. Customs and duties are on you, though—every country’s rules are different.
Nope. We move forward, not backward. If you missed a drop, keep your eyes on the next one. Better yet, sign up for early access or follow us on socials.
We’re always watching. Tag us, message us, or pitch something real. Just don’t send us generic emails. We only vibe with originality.